Wednesday, October 27, 2010

Goldilocks, a memorable day to remember

Last October 24, 2010, my wife, daughter and I went to Goldilocks branch in Antipolo to order a special cake for our baby girl. They were attentive with what we need and gave us several albums for us to pick. My baby girl was so excited so she checked one picture after another and after several albums, she picked Dora with Boots and Swiper and with a background of a forest and rainbow. (Below is a picture but does not exactly look the same, the cake is square with a rainbow)

I was surprised because the guard was the one taking our order. Anyways, he asked us to fill up the form, and asked for other details like what candle, when to pick it up and what time to pick it up. So we told the guard the details he asked and told him we'll pick it up on October 28, 2010 at 9am. The reason why choose to pick it up at 9am is because before we go out to celebrate my daughter's birthday, we wish her to start the day by blowing her special birthday cake. I paid the cake in full so that I will just pick it up on the agreed date and time.

We were more excited than our daughter for her special day. This morning, I went to Goldilocks to pick up the cake, I came there at around 9:45am (45 minutes late) to be sure that the cake is ready, parking was usually hard since they only have one parking space, so I parked at Shopwise which is direclty in front of them. I crossed the street, excited to see the cake and when I came in the store to claim my cake, this is what happens next.

"Good morning", the crew told me, I returned the greetings with a good morning as well. He asked, "what can we do for you sir", I politely answered, I'm here to get the cake I ordered earlier. So I handed him my receipt, the crew told me, "for a while sir" which I answered politely again "sure". A few minutes later, he returned, he told me, "sir, could you wait for a minute", and I answered again "sure". So I sat down, looked around and waited. He then came back and told me, "sir, could you wait for 30mins or come back after 30mins, the delivery van is still at the other branch", irked, I said "What!?!?", then he told me again, "they are still melting the icing to form the Happy Birthday", so if that was the case, then 30mins would not be enough, I called my wife, asked her about he, she got irked as well, so as not to ruin our day because of this, I politely said to the crew, "I'll just pick it up this afternoon" and they answered, "thank you sir and we're sorry".

So here are the questions that I need to be answered. What is the use of ordering a cake in advance? What is the use of the pick up time? What is the use of downpayment? What is the use of lead time? What is the use of having a calendar with orders written in it? How is the order being processed?

The thing is, I'm not mad with crew, I'm just mad because I fulfilled all my part (details, payment, advance order, etc) but they didn't.

If it wasn't for my daughter's birthday, I won't be this upset. What if we have a real party set at 10:00am, then we'll be starting the party with no cake at all. Imagine the disappointment of our daughter. Imagine a party without cake. Imagine the excitement of a child who picked her own cake and was expecting it to be at the table by 10am but the disappointment lurks in after discovering that the cake won't be ready on time.

This is the first time and the last time we'll be ordering at that branch. I do hope they improve their process. I do hope they meet the customer's needs and satisfaction. I do hope when we pass by this afternoon, the cake is ready.

Friday, September 24, 2010

Nestle Philippines - Thank you

So nice to see that my blog site was posted in the Nestle Philippines blog site. Thanks to facebook for connecting us to Nestle.

Thank you so much Nestle.

Monday, September 20, 2010


If you had one wish to correct a mistake you made, what would it be? Just curious because if I was given one, I wouldn't use it. Mistakes help us grow, mistakes helps us to be strong.

"Mistakes are a part of being human. Appreciate your mistakes for what they are: precious life lessons that can only be learned the hard way. Unless it's a fatal mistake, which, at least, others can learn from." ~ Al Franken

I miss my friend.

Monday, September 6, 2010


My favorite quotes these past few days.

"We call that person who has lost his father, an orphan; and a widower that man who has lost his wife. But that man who has known the immense unhappiness of losing a friend, by what name do we call him? Here every language is silent and holds its peace in impotence.
~ Joseph Roux

"When we honestly ask ourselves which person in our lives means the most to us, we often find that it is those who, instead of giving advice, solutions, or cures, have chosen rather to share our pain and touch our wounds with a warm and tender hand. "
~ Henri Nouwen

"When a friend is in trouble, don't annoy him by asking if there is anything you can do. Think up something appropriate and do it. "
~ Edward W. Howe

"When a woman like that whom I've seen so much, All of a sudden drops out of touch; Is always busy and never can, Spare you a moment, it means a man. "
~ Alice Duer Miller

Thursday, July 29, 2010

SEAIR & Microtel Boracay Bloggers'Tour

South East Asian Airlines (SEAIR) and Microtel Inns & Suites will be choosing eight lucky bloggers to join an all-expense paid bloggers' tour of Boracay from September 10 to 12, 2010. Why am I telling you this, because I might be one of the lucky winners to be chosen. Why? Because I for one always fly with Seair going to Boracay. Two is I want to experience a 2 night stay Microtel Boracay because I hear great things about that place. The ambiance, clean rooms, great service. I've been in Boracay many times but I haven't experience to stay in Microtel.

An experience to stay in one of the most famous beaches in the world and a 2 night stay at Microtel Inn, meeting other bloggers is an experience of a lifetime and can be considered as "PRICELESS".

I'm wishing other bloggers goodluck. Let us all help promote Seair and Microtel Inn & Suites.

For other bloggers out there who wants to join and help promote them, check out SEAIR Facebook Fan Page.

Thank you.

Saturday, July 17, 2010

Gadgets and Tech’s First Annual Phone Raffle Contest

Gadgets and Tech is currently holding it's first annual phone raffle. I guess it is just appropriate that this is my first time to join a contest via blog.

Prizes that awaits the winner by luck are:
  1. brand new Samsung GT-E1175T phone with warranty until July 15, 2011
  2. PHP 2,000 gift card from Power Mac Center

Contest page is posted at Gadgets And Tech’s 1st Annual Phone Raffle Contest. It will run until 1:59 PM, July 31, 2010.

Good Luck!

Wednesday, March 31, 2010

What now

What now? That is the question bugging me for the past few months. I really don't know what is. I've been planning so many things in my life but nothing seems to be happening. Let me give you an example, I was waiting for my new job description, it finally came, but the next thing that went through my mind was, what now? I got what I've been waiting for but what now? THIS IS REALLY CONFUSING. I know there is something missing but I can't seem to find it. I do hope someday I can answer this question and move on. I do hope so.

What now?